run of house
A hotel rate where the hotel agrees to accommodate the guest but does not specify the standard of room until the guest arrives.
run of house: whatever room is available when you show up
A run of house rate is a hotel pricing agreement where the guest pays a fixed price without advance guarantee of room type or location. The hotel reserves the right to assign any available room at check-in, whether that is a standard room, corner room, high floor, low floor, or any other configuration within the property. The guest accepts this uncertainty in exchange for a lower nightly rate than booking a specific room category would command.
This pricing model originated in the travel industry as a way for hotels to manage inventory and load-balancing across their stock of rooms. A group booking a hundred rooms for a conference, for instance, might negotiate a run of house rate significantly below the standard rack rate. The hotel gains predictable occupancy while the group receives a bulk discount, with the trade-off that some attendees will occupy premium rooms and others will not. The hotel assigns rooms based on factors like guest arrival order, stay length, and available inventory when each person checks in.
Common uses and variations
Run of house pricing is standard in group bookings, tour packages, and corporate travel agreements where volume discounts justify surrendering room selection rights. Airlines and bus operators use similar principles when block-booking hotel nights for crew layovers. Some properties extend run of house rates to individual travelers booking through third-party wholesalers or consolidators. A variant called "run of house upgrade" guarantees a minimum room category but leaves final assignment flexible, allowing the hotel to manage premium inventory more efficiently than guaranteed room type bookings would.
The system requires the hotel to maintain detailed room status tracking and assignment protocols. Front desk staff must balance guest satisfaction against inventory constraints, often using algorithms that consider check-in time, length of stay, and special requests to optimize room distribution. Problems arise when high-occupancy nights arrive and the best rooms are already assigned, leaving late arrivals with poor options and no contractual recourse.
Run of house remains distinct from other discount models: a guaranteed room type commitment locks a specific category price; a flexible rate allows room and price variation together; and a suite of room upgrades applies premiums. The term appears in corporate travel policies, group rate negotiations, and online booking interfaces, though many systems now hide run of house assignments behind simplified descriptions like "standard room" to reduce guest friction at booking time.